Part Time Sales Assistants

  • Full Time
  • Glasgow
  • Posted 3 weeks ago

John Lewis Brora

You will offer an exceptional level of service to the customer, ensuring they get the right item and the right fit every time.  You will be Sales focused and drive your concession sales and KPI targets.  You will have excellent product and brand knowledge which will add to the overall image and atmosphere of the shop.   As a sales assistant at Brora at John Lewis, you will create a comfortable and friendly
  • Ensure each customer is acknowledged on departure, to enable all last minute sales opportunities to be maximized.
  • Help all customers to understand the layout of the concession or sales area by personally escorting them to the required area
  • Maintain a high level of product knowledge by referring to all training material and product sheets and by being cognizant of all stock.
  • Establish the customer’s needs through open and leading questions.
  • Suggest styles and encourage sales to the customer
  • Offer assistance and be available to all customers when at the concession or sales area and direct them to the nearest fitting rooms, as required.
  • Be professional at all times in your interaction with customers
  • Offer alternative items and add-on products to your customer
  • Within John Lewis refer to any internal services or offers.
  • Operational:
  • Maintain high store standards. Working with the JL Merchandising team. This includes keeping rails and all display areas, tidy and dust free.  Visual merchandising as directed.
  • Carry out stock replenishments when required (this will vary during key times of the year)
  • Help to prevent stock loss by being aware of your sales area and approaching all customers
  • Help to organize and carry out store stock takes when required
  • The transferring of stock from your store to Head Office



·         Maintain exceptional levels of personal grooming, adhering to the grooming policy at all times both within Brora and John Lewis.

·         Positive promotion of product and company image at all times

·         Adherence to all company guidelines and privacy policy at all times

·         Following store/company Health and Safety policy at all times

·         Other duties delegated to you by your Line Manager

·         Any other duty deemed necessary for the smooth running of the business

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